Parent SEND Support Course
Challenging Behaviour and De escalation
Marlowe Innovation Centre, Ramsgate
28th, 29th and 30th April
10am to 2pm each day
This practical three day course is designed for parents and carers supporting children or young people with SEND who may experience distress, crisis, or challenging behaviour.

Delivered by the team behind Differences Not Disabilities, this course combines professional knowledge, lived experience, and real world strategies that parents can actually use at home.

Our previous courses have received outstanding feedback from families, with many parents reporting immediate improvements in confidence, understanding, and behaviour management.
This course focuses on understanding behaviour, preventing escalation, and safely managing crisis situations while maintaining dignity and safety for everyone involved.

What the course covers
Day 1
Understanding behaviour and the person behind it
• Why behaviour happens
• Understanding triggers and functions of behaviour
• Bias, attitudes, and common misunderstandings around SEND
• How our responses influence behaviour
• Creating supportive environments

Day 2
Preventative strategies and de escalation
• Early warning signs and escalation patterns
• Practical de escalation techniques
• Communication strategies that reduce conflict
• Regulation and emotional support strategies
• Building consistent approaches at home

Day 3
Crisis management and safety
• What to do when situations become physical
• Keeping yourself and others safe
• Legal and ethical considerations
• Understanding proportional and reasonable responses
• Physical intervention techniques designed to protect and reduce harm
The physical intervention day focuses on safety and protection. Techniques are taught slowly and safely with a strong emphasis on reducing risk and ending situations quickly.

Who this course is for
Parents and carers supporting children or young people with SEND who experience distress, aggression, meltdowns, or crisis situations.
What makes this course different
• Delivered by experienced SEND behaviour specialists
• Real strategies that work in real families
• Honest discussion of difficult situations parents face
• Small group learning with opportunity for questions
• Backed by excellent feedback and five star reviews

Location
Marlowe Innovation Centre
Ramsgate

Dates and time
28th, 29th and 30th April
10am to 2pm each day
Spaces are limited to ensure a supportive learning environment.