Service That Sells! The Art of Profitable Hospitality
Maximize your service and sales success and change the financial future of your operation with Service That Sells!, the best-selling book in foodservice history. This must-have restaurant management book will show you how to:
1. Build repeat business through increased guest loyalty and positive word-of-mouth advertising.
2. Deliver better service by focusing on the 12 points in the Cycle of Service.
3.Increase check averages and profits by turning order-takers into salespeople.
4. Create successful and profitable marketing programs.
5. Improve staff morale through higher earnings, rewards programs and teamwork incentives
The tips, tricks and techniques in Service That Sells! have maximized the service and sales potential of restaurant operations ranging from quick service to full service, business and industry to family dining for decades.
Even foodservice manufacturers and suppliers have profited from Service That Sells! — either directly or by providing the book to their operator clients to stimulate mutually beneficial sales gains while taking care of No. 1 ... the guest!
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