Terms & Conditions

• Standard Scope of Work - Inspection, repair, replacement, and maintenance of residential and commercial plumbing systems, including water supply lines, drainage pipes, faucets, valves, toilets, sinks, and other sanitary fixtures. It assumes clear access to all work areas without major structural modifications, tile breaking, wall cutting, or relocation of concealed plumbing.
• Scope Assessment - The actual scope of work will be confirmed by the technician during the pre-work site inspection, including evaluation of pipe condition, leak detection, drainage blockages, and fixture functionality.
• Customer-Supplied Materials - All replacement pipes, fittings, valves, faucets, fixtures, or specialty materials required for repairs or upgrades must be provided by the customer, unless otherwise agreed.
• Access & Handling - The customer is responsible for providing safe and unobstructed access to work areas, including moving furniture or appliances if necessary. Any additional handling, lifting, or special equipment required will be quoted separately.
• Access & Approvals - The customer must arrange any necessary building permits, property management approvals, or site access documents in advance.
• Limitations & Exclusions - Work involving major plumbing overhauls, concealed pipe replacements, structural modifications, or replacement of inaccessible pipes is not included in the standard scope. Additional quotation will be provided if such work is required.
• Demonstration of Work - After completion, the technician will demonstrate leak-free operation, proper water flow, and fixture functionality for all serviced areas. Any further requests beyond this demonstration will be considered out of scope.
• Additional Work & Payments - Any additional product(s), spare part(s), or service(s) outside of the agreed scope can be availed by making an instant payment by cash or online link.
• Communication & Coordination - By selecting the service from Khaleejtools.com, you authorize us to share your contact number with the assigned plumbing team for coordination, communication, and service updates.
• Pricing Applicability - Pricing is applicable for the Standard Scope of Work only.

What's Included

• Inspection of water supply lines, drainage pipes, and sanitary fixtures.
• Repair or replacement of accessible pipes, valves, faucets, and fittings.
• Unclogging of drains, sinks, and toilets.
• Installation or adjustment of sinks, toilets, faucets, and other fixtures.
• Leak testing and water flow verification across all serviced areas.
• Cleaning and tidying of the work area after service completion.