ATTENTION

Please be aware that this ebike model is only legal for use in private road.

 AUTHORIZATION

• We are a UK local company and the authorised representative of DUOTTS in UK.
• We have the repair center in UK and we take responsibility for all the products we sell.
• We will try our effort to help whenever you have problems even after the warranty.

QUICK DELIVERY & PICKUP
3-7 working days delivery for UK Mainland

Please check the details of remote areas: Scotland(Aberdeen, Dundee, Falkirk, Kirkaldy, Paisley, Perth, Galashiels); Northern Ireland; Scotland(Outer Hebrides, Inverness, Kirkwall, Shetland Islands).  The delivery time for these remote areas is about 7 days. Please check&confirm with us before placing the order, thank you.

Not available shipping to: Channel Islands, Isle of Man.

INSTANT RESPONSE

• Livechat 8am-4pm and 24-hour email response
• Feel free to contact us and we will get back to you as soon as possible

EXCELLENT AFTER-SALE POLICY

Warranty&return

After-sale spare parts service is provided within one year of validity for non-human reasons, and spare parts need to be purchased for more than one year.