ATTENTION

Please be aware that this ebike model is only legal for use on private roads.

AUTHORIZATION

• We are a UK local company and the authorised representative of LANKELEISI in UK.
• We have the repair center in UK and we take responsibility for all the products we sell.
• We will try our effort to help whenever you have problems even after the warranty.

QUICK DELIVERY & PICKUP
3-7 working days delivery for UK Mainland

Please note that UK Remote Areas & EU delivery are not available or need to pay the additional shipping fee.

INSTANT RESPONSE

• Livechat 9am-5pm and 24-hour email response
• Feel free to contact us and we will get back to you as soon as possible

EXCELLENT AFTER-SALE POLICY

Warranty&return

After-sale spare parts service is provided within one year of validity for non-human reasons, and spare parts need to be purchased for more than one year. 

Whenever there is a problem within warranty, get replacements from our UK service centre, or return your bike to our service centre to get repaired. Please see warranty details: https://www.markshop.co.uk/pages/return-warranty